Doug Hahn

Projects

Cut mailing list management costs by 80% with low-code automation

Responsibilities:

  • Process Improvement
  • Workflow Automation
  • Power Automate
  • SharePoint
  • Email Programs
  • Cost Reduction

Outcomes:

Annual list-management costs cut by about 80%, from roughly $16K to about $3K, using only the tools already available: SharePoint and Power Automate.

Case study

Doing more with the tools we had#

Managing our mailing lists was costing about $16K a year. Much of that went to deprecated systems that needed extensive manual remediation and to broken API pipelines. I rethought the whole system and automated it using the limited tools available to us: SharePoint and Power Automate.

The result cut the annual cost of list management by about 80%, to about $3K.

My Work

LLNL: Web Editor and Content Strategist 2023–24

I was embedded with executives in the Director's Office, advising on the Lab Director's email campaigns and the mission language on the LLNL website.

Private Consultant2010–23

Volunteer2006–present