Doug Hahn

Projects

Web Editor and Content Strategist

Responsibilities:

  • Content Strategy
  • Web Development
  • Branding
  • Writing
  • Editing
  • Facilitation
  • Executive Communications
  • Information Architecture

Outcomes:

Advised the Director's Office on best practices for the Lab Director's email campaigns, and kept the LLNL website's mission language right for the Lab's high-level stakeholders.

Case study

Embedded with the Director's Office#

In this role, I was embedded with executives in the Director's Office. I advised on best practices for email campaigns from the Lab Director, and made sure the LLNL website used the mission language the Laboratory needs to communicate with high-level stakeholders.

Strategic Communications#

Developed content initiatives, and web strategies for internal and external web properties — including governance, change management, accessibility, and other priority items.

The Office of Strategic Communications is the primary contact between the Laboratory, the news media and the public; I worked with all levels of management, program leaders, scientists, and administrative staff to shape and communicate institutional messaging to effectively reach stakeholders and a broad-base audience. I also:

  1. Created original content and provided writing and editing services while coordinating a comprehensive range of communication products, including visually engaging presentations, memos, reports, external reviews, stakeholder briefings, and multimedia content.
  2. Developed and refined messaging frameworks that reflect LLNL's mission and values.
  3. Interpreted complex technical ideas or strategies into clear, accurate, and actionable items.
  4. Coordinated projects with multiple authors from concept through completion.
  5. Contributed to the evaluation and implementation of new tools, technologies, and processes.
  6. Transformed metrics into strategy.

My Work

LLNL: Web Editor and Content Strategist 2023–24

I was embedded with executives in the Director's Office, advising on the Lab Director's email campaigns and the mission language on the LLNL website.

Private Consultant2010–23

Volunteer2006–present